This long-established practice moved from its original location on Manchester Road to new purpose-built premises in October 1999. Our aim is to provide a family-based service, delivered by a team of dedicated professionals. The practice is fully computerised and we are registered under the Data Protection Act 1984.
Friends & Family Test
We would be grateful if you would complete this survey about your general practice and your most recent visit. Feedback from this survey will let us see how we are doing.
Named Accountable GP for all Patients
All patients have a named GP who is responsible for your overall care at the practice.
Please contact the practice if you wish to know who this is. If you have a preference as to which GP this is, then we will make reasonable efforts to accommodate this request.
Who Do I See
Select your condition below to find out who the best person is to help you.
| Wendy Vincent
Who should I see at the surgery?
It is not always necessary to book an appointment with a doctor. Many cases of minor illness and injury can be dealt with appropriately by another healthcare professional such as a nurse practitioner, practice nurse or health care assistant. The guide found here will help you to decide which is most appropriate in your case.
If you have any query regarding non-medical matters, the reception team will be happy to assist you wherever possible. Our practice manager, Suzanne Fryers and reception manager Catherine Mattei are responsible for the general office and administration and are available during surgery hours.
Drs Norris, Vincent, Gregory, Effingham & Stratford-Smith
21 Dawson Road, West Timperley, Altrincham, Cheshire WA14 5PF
Telephone: 0161 929 1515 • Fax: 0161 941 6500
Weekdays 8.30am - 6.00pm
NEWS BULLETIN Summer 2016
Welcome to the our ’eNews Bulletin’ -we hope you find it both useful and informative.
APPOINTMENT CHANGES - from 8th August we are changing our appointment system in order to increase the number of face to face Doctor appointments.
Goodbye to Dr Michael Gregory after 21 years with the practice. We wish him every success in his new role of Regional Clinical Director for Specialised Commissioning with NHS England.
Dr Gregory would like to pass on his thanks to those people who sent in cards, gifts and messages. He has been deeply moved by the kind comments and feels very priviledged to have been your GP.
We are now able to send appointment reminders and other messages via SMS. Please check with the reception staff that we have your up to date mobile phone number.
Please note - we need to have individual mobile numbers for patients aged 16 and over for reasons of confidentiality. If you do not wish to receive these reminders please inform reception.
For more information about this service please ask at reception or visit www.traffordprimaryhealth.co.uk/thereforyou
Do you care for a relative, friend or neighbour, or do you need help and support to stay independent. Trafford Carers Centre is here to support you; on their website you will find details of the services that they can provide. www.traffordcarerscentre.org.uk or phone 0161 848 2400.
Want to be involved?? please ask for an expression of interest form from reception or call the surgery. For more information click on the link on this website.
GP appointments are available from 7am on a Wednesday and Friday
Practice Nurse appointments are available from 7.30am on a Friday. Please book in the usual way with reception, and remember to set your alarm clock!
Please remember when booking your appointment that you may not need to see a Doctor for all your problems.
Our Nurse Practitioners Sister Blears, Sister Brayzier can see you for most acute problems, and they can refer to the GP if necessary.
Our Practice Nurses, Sister Wendy and Nurse Julia, will see you for your chronic disease reviews, smears, and many other on-going conditions
Our Healthcare Assistant, Sharon, will see you for blood pressure checks, NHS Healthchecks and other routine checks.
Please remember to ask the reception team for direction if you are unsure, they are fully trained to direct you appropriately.
Symptom checker, health information and medicines guide
For further information, we have detailed below further services which can de accessed by all Patients who may require medical assistance.
• MASTERCALL Our regular out of hours service provider can be contacted on 0161 476 2299
• PHARMACIST Your local pharmacist is qualified to give expert advice without an appointment.
• NHS 111 Can be contacted 24 hours a day on free phone 111 for free expert health advice and reassurance
• ALTRINCHAM GENERAL MINOR INJURIES UNIT
• NHS WALK-IN CENTRE – Manchester Airport T1. You can see an experienced nurse for treatment of minor injuries and illnesses, seven days a week, early until late. Further detail can be obtained by calling NHS Direct.
• A & E / 999 - For emergencies such as loss of consciousness, severe chest pain, serious accidents or loss of blood
Are you ordering your medication at different times during the month.
Would you like to arrange that the renewal of all your medicines happens at the same time - this will have advantages for you, as you will be able to pick up all your medicines together, reducing the number of times you have to order / collect your medication.
Please ask at reception for a form
WASTE MEDICATIONS cost the NHS hundreds of thousands of pounds a year - please only order what you really need each time
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure sytem where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you. You have a choice. If you are happy for your information to be used in this way you do not need to do anything. If you have concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care". More information can be found at www.nhs.uk/caredata or click on the tab "Information about You" on the left side of the screen.
Have we got your current address, home telephone number, mobile number and email address? Please check with reception or drop an email to email@example.com to keep us updated.
aged 25 to 49 – every three years; aged 50 to 64 – every five years; over 65 – only women who haven't been screened since age 50 or those who have recently had abnormal tests
We are improving how we communicate with patients. Please tell us if you need information in a different format or have communication support needs
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.