This long-established practice moved from its original location on Manchester Road to new purpose-built premises in October 1999. Our aim is to provide a family-based service, delivered by a team of dedicated professionals. The practice is fully computerised and we are registered under the Data Protection Act 1984.
Friends & Family Test
We would be grateful if you would complete this survey about your general practice and your most recent visit. Feedback from this survey will let us see how we are doing.
Named Accountable GP for all Patients
All patients have a named GP who is responsible for your overall care at the practice.
Please contact the practice if you wish to know who this is. If you have a preference as to which GP this is, then we will make reasonable efforts to accommodate this request.
Who Do I See
Select your condition below to find out who the best person is to help you.
| Wendy Vincent
Who should I see at the surgery?
It is not always necessary to book an appointment with a doctor. Many cases of minor illness and injury can be dealt with appropriately by another healthcare professional such as a nurse practitioner, practice nurse or health care assistant. The guide found here will help you to decide which is most appropriate in your case.
If you have any query regarding non-medical matters, the reception team will be happy to assist you wherever possible. Our practice manager, Suzanne Fryers and reception manager Catherine Mattei are responsible for the general office and administration and are available during surgery hours.
Drs Norris, Vincent, Gregory, Effingham & Stratford-Smith
21 Dawson Road, West Timperley, Altrincham, Cheshire WA14 5PF
Telephone: 0161 929 1515 • Fax: 0161 941 6500
Weekdays 8.30am - 6.00pm
NEWS BULLETIN MAY/JUNE 2015
Welcome to the our ’eNews Bulletin’ -we hope you find it both useful and informative.
CQC Rating Band 6 -
We are delighted to announce that the practice has received the highest rating based on various existing and established national data sources. For the full report visit www.cqc.org.uk
NHS ENGLAND - How Information about You Helps us to Provide Better Care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure sytem where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you. You have a choice. If you are happy for your information to be used in this way you do not need to do anything. If you have concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care". More information can be found at www.nhs.uk/caredata or click on the tab "Information about You" on the left side of the screen.
Aged 70, 78 or 79? There's now a vaccine to protect you against shingles
The new national shingles immunisation programme has been introduced by the Department of Health to help protect those most at risk from the complications of shingles. If you were born between 2/9/43 - 1/9/44 or 2/9/34 - 1/9/36 please contact the surgery to book your appointment or ask any questions.
Do you care for a relative, friend or neighbour, or do you need help and support to stay independent. Trafford Carers Centre is here to support you; on their website you will find details of the services that they can provide. www.traffordcarerscentre.org.uk or phone 0161 848 2400.
A representative from Trafford Carers visits the surgery every other Wednesday morning between 9.30 and 10.30am if you would like to drop in fo a chat.
WHOOPING COUGH VACCINATION:
It is recommended that if you are between 28 and 38 weeks pregnant you should have a free whooping cough vaccination to help to protect your baby. Please contact the surgery to book or to ask any questions.
PATIENT PARTICIPATION GROUP:
Want to be involved?? please ask for an expression of interest form from reception or call the surgery. For more information click on the link on this website.
CONTACT BY EMAIL: In view of the rising postage charges we are moving to sending future communication via email where possible.
If you are able to receive email can you please send the following information to:
WANT TO QUIT SMOKING?
Our Nurses are trained to help and support you.. book an appointment now.
EXTENDED HOURS - Early Morning Appointments
GP appointments are available from 7am on a Wednesday and Friday plus 7.30 am on a Thursday.
Practice Nurse appointments are available from 7.30am on a Friday. Please book in the usual way with reception, and remember to set your alarm clock!
SEEING THE MOST APPROPRIATE HEALTHCARE PROFESSIONAL...
Please remember when booking your appointment that you may not need to see a Doctor for all your problems.
Our Nurse Practitioners Sister Blears and Sister Brayzier can see you for most acute problems, and they can refer to the GP if necessary.
Our Practice Nurses, Sister Wendy and Nurse Julia, will see you for your chronic disease reviews, smears, and many other on-going conditions
Our Healthcare Assistant, Sharon, will see you for blood pressure checks, NHS Healthchecks and other routine checks.
Please remember to ask the reception team for direction if you are unsure, they are fully trained to direct you appropriately.
CANCELLING APPOINTMENTS VIA TEXT MESSAGE....
Text the word "CANCEL" followed by -
your name, your date of birth, your appointment date & time to 0750 774 8333 (save this number in your phone now!)
please note this number is for cancellations only - we will not respond to your message, and we are not able to re-arrange appointments or answer any other queries via this service.
GUIDE TO SERVICES - who does what...
For further information, we have detailed below further services which can de accessed by all Patients who may require medical assistance.
• MASTERCALL Our regular out of hours service provider can be contacted on 0161 476 2299
• PHARMACIST Your local pharmacist is qualified to give expert advice without an appointment.
• NHS 111 Can be contacted 24 hours a day on free phone 111 for free expert health advice and reassurance
• ALTRINCHAM GENERAL MINOR INJURIES UNIT
• NHS WALK-IN CENTRE – Manchester Airport T1. You can see an experienced nurse for treatment of minor injuries and illnesses, seven days a week, early until late. Further detail can be obtained by calling NHS Direct.
• A & E / 999 - For emergencies such as loss of consciousness, severe chest pain, serious accidents or loss of blood
Are you ordering your medication at different times during the month.
WASTE MEDICATIONS cost the NHS hundreds of thousands of pounds a year - please only order what you really need each time
KEEP US INFORMED...
We are keen to ensure we have the most up to date information and would ask that you advise us of any change in contact detail so that we can update your records accordingly.
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.